Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Order Cancellation

I placed an order with my new Sephora credit card and I accidentally ordered two of the same items so I immediately canceled it and went back to go re-order the items but I realized that it would not allow me to use the 25% off discount you get when using your Sephora credit card for the first time. Since the order was canceled, and I have not and will not receive those items, am I able to use that discount code on my new order? Is there anyway this can be fixed? 

Re: Order Cancellation

Disregard this post I have now figured out how to claim the reward back 

Re: Order Cancellation

@alyssafaithh2 I'm glad this has been sorted out! Please let us know if you need further assistance. 

1 Reply
Conversation Stats
  • 2 replies
  • 76 views
  • 0 Hearts Given
  • 2 Contributors
testing