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Post in Customer Support
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alexandraiveth
NEWCOMER I Insider
2 weeks ago
2 weeks ago

Order Delay

I placed an order on 4/12 but it still says processing as of today 4/18/24, I want to make sure it’s nothing on my end. Let me know if you can help! I know orders are taking a longer time due to the sephora sale that just ended. 

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DaneeBT
MOD Rouge
2 weeks ago
2 weeks ago

Re: Order Delay

@alexandraiveth I see that your order was recently shipped and it'll arrive on or around the estimated delivery date that was listed at checkout! I appreciate your patience!

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  • 2 weeks ago
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